This privacy notice explains how we handle your information when you use our services. This includes visiting our website at [URL] or any linked website, as well as engaging with us in sales, marketing, or events. Please read this notice if you have questions or concerns about your privacy rights and choices. If you disagree with our policies, please refrain from using our services. For further assistance, contact us at info@theinteractiveai.com.
We collect personal information from you when you sign up for our services, show interest in our products, participate in activities on our platform, or contact us directly. The type of information we collect depends on how you interact with us and the services you use, such as names, phone numbers, email addresses, mailing addresses, usernames, passwords, and billing addresses. We do not collect sensitive information.
We may gather payment information like your payment method number and security code if you make a purchase on our platform.
You're responsible for ensuring that all personal details you share with us are truthful, complete, and correct. Please inform us promptly if there are any changes to your personal information.
When you use our Services, certain information like your IP address, browser details, and device characteristics is automatically collected. This data doesn't identify you personally but includes technical details about your device, how you use our Services, and other similar information. We use this data for maintaining security, ensuring the Services run smoothly, and for internal analytics.
We utilize cookies and similar technologies to gather various types of information:
We use your personal information for various purposes depending on how you interact with our Services:
If you are based in the EU or UK, certain legal bases apply to the processing of your personal information as per the General Data Protection Regulation (GDPR) and UK GDPR:
If you are in Canada, our data processing practices align with Canadian regulations:
We may process your information if you have given us specific permission (express consent) for a particular purpose. You can also withdraw your consent whenever you choose.
In certain exceptional situations permitted by Canadian law, we may process your information without explicit consent, including:
These exceptions are governed by Canadian laws and regulations and are applied within their legal frameworks.
Vendors, Consultants, and Other Third-Party Service Providers. We work with third-party vendors, consultants, contractors, and service providers who assist us in performing various services. These third parties may need access to your personal information to carry out their tasks effectively. We have contracts with these third parties to ensure they securely handle your personal information. They are only allowed to use your information as instructed by us and are prohibited from sharing it with any other parties. They are also required to safeguard your data and retain it according to our instructions.
The categories of third parties with whom we may share personal information include:
We utilize cookies and similar tracking technologies, like web beacons and pixels, to gather and store information. Detailed information regarding the use of these technologies and how you can opt out of certain cookies is outlined in our Cookie Notice.
Our servers are based in the United States. If you're using our Services from outside the US, note that your data may be moved to, stored, and handled by us and the third parties mentioned earlier in "When And With Whom Do We Share Your Personal Information?" in the US and other countries.
If you reside in the European Economic Area (EEA), United Kingdom (UK), or Switzerland, please be aware that these regions may not have data protection laws as comprehensive as those in your country. However, we will ensure the protection of your personal information by taking all necessary measures in accordance with this privacy notice and applicable laws.
We've taken steps to safeguard your personal information, such as employing the European Commission's Standard Contractual Clauses for transferring personal data between our group entities and with our third-party providers. These clauses mandate that all recipients uphold European data protection laws when handling personal data from the EEA or UK. Similar safeguards have been implemented with our third-party service providers and partners, and more information can be provided upon request.
We'll retain your personal information only for as long as it's necessary for the purposes outlined in this privacy notice, unless there's a legal requirement for a longer retention period (such as tax or accounting regulations). None of the purposes mentioned in this notice will necessitate retaining your personal data beyond the duration of your account with us.
Once there's no legitimate business need to process your personal information, we'll either delete or anonymize it. If deletion or anonymization isn't immediately feasible (for instance, due to backup archives), we'll securely store your data and prevent any further processing until deletion becomes possible.
We've put in place reasonable and appropriate technical and organizational measures to safeguard the security of the personal information we handle. However, it's important to note that no electronic transmission or storage technology can be guaranteed to be completely secure. Despite our efforts, we cannot ensure or warrant that unauthorized third parties, such as hackers or cybercriminals, won't be able to breach our security measures and access, steal, or modify your information.
While we strive to protect your personal information to the best of our abilities, data transmission to and from our Services carries inherent risks. It's advisable to access our Services only in a secure environment and take necessary precautions to protect your information.
We don't knowingly seek data from or market to individuals under 18 years old. By using the Services, you confirm that you're at least 18 years old or that you're the parent or guardian of a minor who is using the Services with your consent. Should we discover that we've unintentionally collected personal information from users under 18 years old, we'll deactivate the account and take necessary steps to promptly delete such data from our records. If you know any data we might have collected from individuals under 18, please contact us at info@theinteractiveai.com.
In certain regions like the EEA, UK, Switzerland, and Canada, you have specific rights regarding your personal information under data protection laws. These rights may include:
To exercise these rights, contact us using the details provided in the "How Can You Contact Us About This Notice?" section below.
We'll review and address any requests following the relevant data protection laws.
If you're in the EEA or UK and believe we're processing your personal information unlawfully, you can file a complaint with your Member State data protection authority or UK data protection authority.
For those in Switzerland, you can reach out to the Federal Data Protection and Information Commissioner .
If we're processing your personal information based on your consent, whether express or implied, as per the law, you can withdraw your consent whenever you wish. You can do this by contacting us using the details provided in the "How Can You Contact Us About This Notice?" section below.
Please remember that withdrawing your consent won't affect the legality of the processing done before the withdrawal. Additionally, if permitted by applicable law, it won't impact processing based on lawful grounds other than consent.
To opt out of receiving marketing and promotional communications, you can unsubscribe from emails by clicking the unsubscribe link, replying "STOP" or "UNSUBSCRIBE" to SMS messages, or contact us via the details in the "How Can You Contact Us About This Notice?" section below. This will remove you from marketing lists while allowing essential communications, such as service-related messages or responses to service requests, to continue.
If you ever need to review or update your account information or close your account, you can:
By default, most web browsers accept cookies. However, you can adjust your browser settings to delete or reject cookies. Please note that doing so may impact specific features or services on our platform.
For inquiries or comments about your privacy rights, feel free to email us at info@theinteractiveai.com.
Many web browsers and some mobile operating systems and apps offer a Do-Not-Track ("DNT") feature. Activating this signals your preference not to have your online browsing activities monitored and collected. However, there isn't a standardized technology yet for recognizing and implementing DNT signals. Consequently, we do not respond to DNT browser signals or similar mechanisms indicating your choice not to be tracked online. If a standard for online tracking emerges that we're required to adhere to in the future, we'll update you on this in a revised version of our privacy notice.
Following are some of the categories of personal information we have collected in the past 12 months:
| Categories | Examples | Collected |
|---|---|---|
| A. Identifiers | Contact details, like real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address, and account name | Yes |
| B. Personal information as defined in the California Customer Records statute | Name, contact information, education, employment, employment history, and financial information | Yes |
| C. Protected classification characteristics under state or federal law | Gender and date of birth | No |
| D. Commercial information | Transaction information, purchase history, financial details, and payment information | No |
| E. Biometric information | Fingerprints and voiceprints | No |
| F. Internet or other similar network activity | Browsing history, search history, online behavior, interest data, and interactions with our and other websites, applications, systems, and advertisements | Yes |
| G. Geolocation Data | Device Location | Yes |
| H. Audio, electronic, visual, thermal, olfactory, or similar information | Images and audio, video, or call recordings created in connection with our business activities | No |
| I. Professional or employment-related information | Business contact details to offer you our Services at a business level or job title, work history, and professional qualifications if you apply for a job with us | No |
| J. Education information | Students record and directory information | No |
| K. Inferences drawn from collected personal information | Inferences drawn from any of the collected personal information listed above to create a profile or summary about, for instance, an individual’s preferences and characteristics | No |
| L. Sensitive personal information | No |
We'll utilize and store the gathered personal information for the following purposes:
Additionally, we may gather other personal information not covered in these categories when you engage with us in person, online, or via phone or mail in the following contexts:
Understand how we utilize your personal information by referring to the "How Do We Process Your Information?" section.
We gather and share your personal data through:
Discover how we share your personal information in the "When And With Whom Do We Share Your Personal Information?" section. We may disclose your personal data to our service providers based on a written contract between us and each provider.
Furthermore, we might use your personal information for our business purposes, including internal research for technological advancements and demonstrations. Please note that this does not constitute the "selling" of your personal information.
In the past twelve months, we have shared the following categories of personal information with third parties for business or commercial purposes:
The categories of third parties to whom we share personal information for business or commercial purposes can be found in the "When And With Whom Do We Share Your Personal Information?" section.
Regarding the sale or sharing of personal information in the past twelve months:
We have sold or shared the following categories of personal information with third parties:
California Civil Code Section 1798.83, known as the "Shine The Light" law, allows California residents to request and receive from us, once per year and at no cost, information about the categories of personal information (if any) that we disclosed to third parties for direct marketing purposes. Additionally, you can obtain the names and addresses of all third parties with whom we shared personal information in the previous calendar year. If you're a California resident and wish to make such a request, please send your request in writing using the contact details provided below.
If you're under 18, reside in California, and have a registered account with our Services, you can request the removal of unwanted data that you've publicly posted. To do so, contact us using the provided contact information and include your account's email address along with a statement confirming your California residency. We'll ensure the data isn't publicly displayed, but note that it might not be entirely removed from all our systems (such as backups).
This section is specifically for individuals who live in California. According to the California Consumer Privacy Act (CCPA), you have certain rights, which are listed below.
The California Code of Regulations says a "resident" is:
If you don't fit the definition of a "resident," you're considered a "non-resident." If you meet the "resident" definition, we have specific responsibilities and rights concerning your personal information.
You have the right to request the deletion of your personal information. Upon receiving such a request, we will honor it and delete your personal information, with some exceptions as allowed by law. These exceptions may include situations where another consumer exercises their right to free speech, our legal compliance obligations, or any necessary processing to prevent illegal activities.
Right to be informed — Request to know
Depending on the circumstances, you have the right to know:
However, as per applicable law, we are not obligated to provide or delete consumer information that has been de-identified in response to a consumer request, nor are we required to re-identify individual data to verify a consumer request.
We won’t treat you differently or discriminate against you for exercising your privacy rights.
We don’t handle sensitive personal information from consumers.
Upon receiving your request, we’ll need to verify your identity to ensure that you are the same person for whom we have information in our system. This verification process involves asking you to provide the information we can match with the details you previously gave us. For example, depending on the type of request you make, we may ask for specific information to match our records or reach out to you using a communication method (such as phone or email) you’ve previously provided. We may also employ other verification methods as necessary based on the circumstances.
We’ll solely use the personal information provided in your request to confirm your identity or your authority to make the request. We’ll avoid asking for additional information for verification purposes whenever possible. However, if we can’t verify your identity using the information we already have, we may ask you for additional details to ensure security and prevent fraud. After completing the verification process, we’ll promptly delete any additional information you provide.
You have the right to object to the processing of your personal information. Additionally, you can request the correction of any incorrect or outdated personal data or ask for restrictions on how your information is processed.
If you wish, you can appoint an authorized agent to make a request under the CCPA on your behalf. Please note that we may deny a request from an authorized agent if they fail to provide proof of valid authorization to act on your behalf as per the CCPA.
You can choose to opt out of the selling or sharing of your personal information by:
To exercise these rights, please contact us at info@theinteractiveai.com. If you have any complaints about how we handle your data, we would appreciate hearing from you.
This section is specifically for Colorado residents under the Colorado Privacy Act (CPA). You have the following rights, although they are not absolute, and there may be cases where we can decline your request as allowed by law:
We sell personal data to third parties or process personal data for targeted advertising. You have the option to opt out of selling your personal data, targeting advertising, or profiling by disabling cookies in Cookie Preference Settings. To exercise any of the other rights described above, please email at info@theinteractiveai.com.
If we decline to take action regarding your request and you wish to appeal our decision, please email us at info@theinteractiveai.com. Within forty-five (45) days of receiving your appeal, we will provide you with a written notification of any action taken or not taken in response to the appeal. This notification will include a detailed explanation of the reasons for our decisions.
This section is specifically for Connecticut residents under the Connecticut Data Privacy Act (CTDPA). You have the following rights, although they are not absolute, and there may be cases where we can decline your request as allowed by law:
We sell personal data to third parties or process personal data for targeted advertising. You have the option to opt out of selling your personal data, targeting advertising, or profiling by disabling cookies in Cookie Preference Settings. To exercise any of the other rights described above, please email at info@theinteractiveai.com.
If we decline to take action regarding your request and you wish to appeal our decision, please email us at info@theinteractiveai.com. Within sixty (60) days of receiving your appeal, we will provide you with a written notification of any action taken or not taken in response to the appeal. This notification will include a detailed explanation of the reasons for our decisions.
Under the Virginia Consumer Data Protection Act (VCDPA):
If you fall under this definition of "consumer," we are bound by specific rights and responsibilities concerning your personal data.
We sell personal data to third parties or process personal data for targeted advertising. Please refer to the following section to learn how you can opt out of further selling or sharing of your personal data for targeted advertising or profiling purposes.
You have the option to opt out of the selling of your personal data, targeted advertising, or profiling by disabling cookies in your Cookie Preference Settings. For further assistance or inquiries, please feel free to contact us via email at info@theinteractiveai.com.
If you're utilizing an authorized agent to exercise your rights, we reserve the right to deny a request if the authorized agent fails to provide proof of valid authorization to act on your behalf.
We may require additional information reasonably necessary to verify you and your consumer's request. If you submit the request through an authorized agent, we may need to gather extra information to confirm your identity before proceeding with the request.
Upon receipt of your request, we will respond promptly, ensuring a response within forty-five (45) days. In certain cases, this response period may be extended by an additional forty-five (45) days if reasonably necessary. If such an extension is needed, we will notify you within the initial 45-day period, providing the reason for the extension.
If we decide not to proceed with your request, we'll inform you of our decision and explain its reasoning. Should you wish to appeal our decision, please email us at info@theinteractiveai.com. Within sixty (60) days of receiving your appeal, we will notify you in writing of any actions taken or not taken in response to the appeal. This notification will include a detailed explanation of the reasons for our decisions.
We collect and process your personal information in compliance with the obligations and conditions outlined in Australia's Privacy Act 1988 (Privacy Act).
This privacy notice fulfills the notice requirements as defined in the Privacy Act. It includes information on what personal information we collect from you, the sources of this information, the purposes for which we collect it, and details about other recipients of your personal information.
If you choose not to provide the personal information required to fulfill its intended purpose, it may impact our ability to provide our services effectively, particularly in the following areas:
You have the right to request access to or correct your personal information at any time. To make such a request, please contact us using the contact details provided in the section titled "How Can You Review, Update, Or Delete The Data We Collect From You?"
If you suspect that we are unlawfully processing your personal information, you have the right to file a complaint regarding a breach of the Australian Privacy Principles with the Office of the Australian Information Commissioner.
We may periodically update this privacy notice. Any updates will be reflected in the "Revised" date, and the revised version will become effective as soon as it is accessible. In the event of material changes to this privacy notice, we may notify you by prominently posting a notice of such changes or directly sending you a notification. We recommend reviewing this privacy notice regularly to stay informed about how we safeguard your information.
If you have any questions or comments regarding this notice, please feel free to email us at info@theinteractiveai.com.
Based on the laws applicable in your country, you may have the right to request access to the personal information we collect from you, make changes to that information, or delete it. To request a review, update, or deletion of your personal information, please email us at info@theinteractiveai.com.